Privacy Policy
Effective January 1, 2026
Signature San Marcos Concrete & Masonry, sanmarcosconcreteandmasonry.com, service@sanmarcosconcreteandmasonry.com
Who this policy covers
This policy explains what Signature San Marcos Concrete & Masonry collects when you use our website, how we use it and what you can ask us to do with it. It covers every page on the site, from the home page to our service and city pages, along with the estimate requests and messages you send us through it.
We're a masonry contractor in San Marcos, CA, and the site is here so homeowners can learn about the work and get in touch. We collect only what we need to answer you and run the site, and we don't sell your information.
Information you give us
When you fill out our contact form, call (760) 304-1464 or email us, you usually give us your name, phone number, email address, the address of the job and a description of the work. You might also send photos of a wall, a chimney or a driveway so we can understand the job before we come out.
Our contact form runs on an outside form service, so what you type passes through that service on its way to us. We use what you send to reply, set up an estimate and do the job if you hire us.
Information collected automatically
Like most websites, ours collects some technical details when you visit, such as your browser type, device, general location based on your internet address, the pages you view and how you arrived at the site. This information doesn't tell us who you are unless you also contact us.
We may use cookies, which are small files your browser stores, and analytics tools to see which pages people read and where the site needs work. You can block or delete cookies in your browser settings, and the site will still work for reading and contacting us.
How we use your information
We use your information to answer questions, schedule and give estimates, do and follow up on the work, send invoices and keep records of jobs we've done. We also use site data to fix problems and make the pages easier to use.
We won't use your contact details for anything unrelated to your request, and we don't sell or rent them to anyone.
Who we share it with
We share information only with people and services that help us run the business, such as our form provider, website host, analytics provider and the tools we use for scheduling and billing. They get what they need to do that job, and nothing more.
We may also share information if the law requires it, to protect our rights or safety, or if the business changes hands. Other than that, your information stays with us.
How long we keep it
We keep your information as long as we need it to answer you, finish your job and keep the business and tax records we're required to keep. Records of completed work may be kept longer, because they help us if you call later about the same wall, patio or fireplace.
When we no longer need the information, we delete it or remove the details that identify you.
Your choices and rights
You can ask us what information we have about you, ask us to correct it or ask us to delete it. We'll do that unless we have to keep it for a legal or business record, and if so we'll tell you.
California residents have rights under state privacy law, including the right to know what personal information a business collects and how it's used, to have it deleted or corrected, to opt out of its sale or sharing and to use these rights without being treated differently. We don't sell personal information, and we'll answer any request you send us.
To make a request, reach us through our contact page. We may ask a few questions to confirm it's really you before we share or change anything.
Children's privacy
Our site is meant for adults arranging work on their homes. We don't knowingly collect information from children under 13, and if we learn we have, we'll delete it.
Keeping your information safe
We take reasonable steps to protect what you send us, using trusted providers and limiting who on our team can see it. No website or email system is completely secure, so please don't send sensitive details like payment card numbers through the contact form.
Changes to this policy
We may update this policy when our tools or the law change. The newest version will always be on this page, and using the site after a change means the updated policy applies.
How to raise a privacy concern
If you have a question or a concern about your privacy, call us at (760) 304-1464 or send a message through our contact page, and we'll look into it and get back to you. You can read more about who we are on our about page.